Polaris Alpha

  • AFN Technician

    Location Afghanistan
    Req #
    Position Type
    Full Time
    FLSA Status
    Information Technology - Other
    Security Clearance
    Required Secret
  • Benefits

    In addition to competitive compensation, Polaris Alpha offers excellent benefits:

    Comprehensive Medical, Dental, and Vision coverage
    Life and AD&D coverage at 3x annual salary
    401k plan, 4% gifted contributions for all eligible employees - 100% vested in plan from date of enrollment
    4+ weeks of PTO and 10 Paid Holidays observed
    Education Assistance Program
    Relocation programs

    Job Description


    Polaris Alpha develops innovative solutions to the most significant challenges affecting our Nation's ability to collect, utilize, and defend digital information. We’re passionate about developing cutting-edge, creative solutions, and fostering a highly sought-out place of employment for many of the brightest minds in the industry. We are the best because we hire the best. At Polaris Alpha, we have developed a culture of going above and beyond the normal expectations in the delivery of our work. Our clients and employees are the number one reason why we’re successful, and that formula won’t be changing!

    USFOR-A will require installation and end user support for Armed Forces Network (AFN) equipment. This should be for technical support for USFOR-A which covers the CJOA. The services will focus on providing installation and customer and facility support within the CJOA.

    Shall support all Forward Operating Bases (FOBs)/Bases across Afghanistan with regards to the Armed Forces Network (AFN). Shall install, upgrade, and maintain the cable distribution network and all associated equipment. Shall erect, mount, maintain, and replace antenna masts whether installed on the ground or on rooftop to support AFN links and infrastructure. Shall run and install cabling from roof antennae to distribution rooms and/or individual rooms as well as maintain cable distribution in equipment racks. Install, upgrade, maintain head end units and all associated equipment and wiring that receives AFN and re-broadcasting signals. Shall maintain the Commander's access channel. The Public Affairs Office, J6, and/or others shall produce content, thus, the technician shall maintain/repair DVD to broadcast locally produced slide shows, locally produced video, etc. Shall submit work orders for facility maintenance in order to support the TV distribution network. Such facility work orders may include but may not be limited to building power, HVAC, equipment grounding, etc. Shall request new equipment, funding, and temporary manpower for large projects. Shall ensure AFN equipment is registered with HQ AFN. Shall submits budget requests and technical solutions for equipment associated with tasks. Shall maintain, design, and upgrade TV distribution architecture. Shall conduct inventory of existing TV distribution equipment. Shall review existing TV distribution architecture. Shall develop, design, and engineer technical solutions to improve audio/video quality and reliability.

    Required Skills

    Candidate shall possess strong customer support/service skills.
    Candidate shall have five (5) years of experience in a communication or information technology customer support role, elevated network, hardware, and software troubleshooting.
    Candidate shall have the ability to respond to changes in a fluid environment.
    Candidate shall possess basic knowledge of LAN/WAN and operating system principles for installation configuration and troubleshooting.
    Candidate shall have the ability to provide AFN support, installation, configuration and technical support across the CJOA.

    Desired Skills

    Experience working with the military.
    Prior deployment experience in SWA.
    Physical Demands and Working Conditions:
    Normal office setting, therefore the noise level in the work environment is usually moderate. Work is generally sedentary in nature, but may require standing and walking. Use of hands to operate computer equipment. Frequent near vision uses for reading and computer use.
    EOE M/F/D/V
    Polaris Alpha is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


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