Polaris Alpha

  • Network Event Controller

    Location Afghanistan
    Req #
    Position Type
    Full Time
    FLSA Status
    Information Technology - Network Administration
    Security Clearance
    Required Secret
  • Benefits

    In addition to competitive compensation, Polaris Alpha offers excellent benefits:

    Comprehensive Medical, Dental, and Vision coverage
    Life and AD&D coverage at 3x annual salary
    401k plan, 4% gifted contributions for all eligible employees - 100% vested in plan from date of enrollment
    4+ weeks of PTO and 10 Paid Holidays observed
    Education Assistance Program
    Relocation programs

    Job Description


    Polaris Alpha develops innovative solutions to the most significant challenges affecting our Nation's ability to collect, utilize, and defend digital information. We’re passionate about developing cutting-edge, creative solutions, and fostering a highly sought-out place of employment for many of the brightest minds in the industry. We are the best because we hire the best. At Polaris Alpha, we have developed a culture of going above and beyond the normal expectations in the delivery of our work. Our clients and employees are the number one reason why we’re successful, and that formula won’t be changing!
    Network Operations Event Controllers serve under the leadership of the Watch Officers and Military supervisors. Event controllers ensure all JNOSC-A managed systems and circuits are monitored. When outages or incidents occur, event controllers lead technicians across all IT disciplines both internal to the JNOSC-A, at subordinate units, or at units outside the CJOA to mitigate initial operational impact to USFOR-A missions and systems and then to resolve the outage or incident. Systems Support requires the necessary expertise to monitor and manage all issues related to the network. This includes the investigating, reporting and tracking of any unscheduled network outages. Staff must handle incidents either detected by network monitoring software or called in from network customers to ensure the best possible response.

    Shall conduct network outage monitoring on Tier-0, Tier-1, and Tier-2 networks and alert parties responsible for troubleshooting, gathering updates, and producing reports for situational awareness of network status. Shall conduct bandwidth utilization, packet loss, link connectivity and STIG analysis when requested by military personnel. Shall provide recommendations for Quality-of-Service (QoS) and load balancing.

    Required Skills

    Candidate shall have at least one (1) year experience working as a Network Event Controller.
    Candidate shall demonstrate at least one (1) year experience with Solar Winds.
    Candidate shall maintain DOD 8570.1-M compliance for IAT Level II
    Candidate shall possess a certification in Cisco Certified Network Associate (CCNA) Routing and Switching, and shall be able to obtain CCNA Security no later than 6 months after being offered the position.

    Desired Skills

    Experience working with the military.
    Prior deployment experience in SWA.
    Physical Demands and Working Conditions:
    Normal office setting, therefore the noise level in the work environment is usually moderate. Work is generally sedentary in nature, but may require standing and walking. Use of hands to operate computer equipment. Frequent near vision uses for reading and computer use.
    EOE M/F/D/V
    Polaris Alpha is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


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