Polaris Alpha

  • MCS Technician

    Location JMRC Germany
    Req #
    2816
    Position Type
    Full Time
    FLSA Status
    Exempt
    Security Clearance
    Required Secret
  • Benefits

    In addition to a competitive salary, Polaris Alpha offers excellent benefits to full-time employees:

    • Medical, Dental, and Vision
    • Life and AD&D coverage at 3x annual salary
    • 401k plan, 4% non-elective contributions for all eligible employees and participants are 100% vested in plan from date of enrollment
    • 4+ weeks of PTO and 10 Paid Holidays observed
    • Education Assistance Program
    • Relocation may be considered
    • Benefits are subject to change

    Job Description

    ***Position is contingent on award***

    Polaris Alpha develops innovative solutions to the most significant challenges affecting our Nation's ability to collect, utilize, and defend digital information. We’re passionate about developing cutting-edge, creative solutions, and fostering a highly sought-out place of employment for many of the brightest minds in the industry. We are the best because we hire the best. At Polaris Alpha, we have developed a culture of going above and beyond the normal expectations in the delivery of our work. Our clients and employees are the number one reason why we’re successful, and that formula won’t be changing!

    The Joint Multinational Readiness Center (JMRC) is located in Bavaria, Germany at the Hohenfels Training Area (HTA), Grafenwohr Training Area (GTA), Amberg Training Area (ATA) and when directed by the government, other Country Training Areas (OCTA) in the US European Command (EUCOM) area of responsibility has a critical requirement for mission-support services to enhance and facilitate rotational unit training. This effort is for a non-commercial contract that consists of a 12-month period-of-performance and four additional option periods. JMRC is one of three Combat Training Centers (CTCs) in the U.S. Army, and the only one located outside the United States. JMRC plans and conducts maneuver training exercises for brigade‐size units preparing to conduct high‐intensity, counter‐insurgency, peacekeeping, and other military operations. The Training Center provides a myriad of indispensable capabilities to the U.S. Army, our European allies and other partners. Unique to this CTC is that JMRC integrates multinational participation into every rotation.
    The Computer Support Technician provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation, and configurations. This technician performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the incumbent troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.

    Required Skills

    Education
    Bachelor's (or equivalent) in related discipline with 0 - 2 years of experience.
    For SOFA (Article 73) Positions - A bachelor's degree plus 3 years of specialized experience, OR; An associate's degree plus 7 years of specialized experience, OR; A major certification plus 7 years of specialized experience, OR; 11 years of specialized experience.
    Licenses/Certifications
    Microsoft Office Specialist Certification or similar qualification is required
    Experience
    This position must have 3 years of experience working in an IT support position
    Secret Clearance required

    Desired Skills

    Possess excellent oral and written communication skills with the ability to write clear and concise reports and the ability to create presentations to provide information, instructions and capable of explaining complex issues in a concise manner.
    Proficient in MS Office software products i.e. PowerPoint, Excel, and Word.
    Must be able to function in a public setting including having strong communication and public speaking skills.
    Must be able to function in an office setting, answer the phone, use office equipment, etc.
    This position requires skills such as walking, running, climbing, crawling, and jumping and other similar physical activities.
    The worker must be able to endure extreme climate conditions and be able to work in an outdoor setting.

    Physical Demands and Working Conditions:
    Normal office setting, therefore the noise level in the work environment is usually moderate. Work is generally sedentary in nature, but may require standing and walking. Use of hands to operate computer equipment. Frequent near vision use for reading and computer use.

    EOE M/F/D/V
    Polaris Alpha is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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