Polaris Alpha

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EW Field Service Engineer (FSR)

EW Field Service Engineer (FSR)

Req # 
Position Type 
Full Time
FLSA Status 
Security Clearance 
Preferred Top Secret/SCI
Grafenwoehr, Germany

More information about this job

Job Description

Serves as an Field Service Engineer and Technical Representative (FSR) for a US Army Program Manager supporting EW and C4ISR systems across multiple locations. The FSR will represent the PM interests, train units to operate equipment, integration equipment into the supported unit operations and sustain equipment as needed. The FSR will assist the Units in assessing issues, provide over the shoulder guidance, repair system deficiencies, report trouble issues to the appropriate Product office and assist the unit with system repairs and evacuation. Tasks may include (but not limited to):

• Train unit operators to operate, perform user maintenance, and integrate systems into unit operations
• Perform Preventative Maintenance on assigned systems
• Perform system troubleshooting, repair, integration, calibration
• Install new software and hardware components
• Configure systems, computers, and network equipment
• Provide weekly reports including system status, actions taken, and support information
• Travel to unit and system locations as needed to perform duties

Required Skills

• Bachelor's degree in Computer Engineering, Computer Science, Information Technology or similar technical field
• This position requires the selected candidate to hold an active Department of Defense TS/SCI level security clearance which requires US citizenship while working in support of a government contract.
• 5+ years’ experience working as a FSR< Systems Engineer or Systems Integrator for EW or C4ISR systems
• 5+ years’ experience working as a Systems Engineer or Systems Integrator of Windows and Linux based servers and systems
• Experience as an Army EW Officer or NCO
• Experience and ability to Install, configure, and troubleshoots computer systems, servers, client devices and networks and associated components
• Perform configuration of hardware devices and software components, system back-up, restore, and initialization
• Experience in performing installs, upgrades and administers operating systems and application software in multi-user client/server environments
• Excellent communications, problem-solving and coordination skills

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