Polaris Alpha

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Senior Support Engineer

Senior Support Engineer

Req # 
Position Type 
Full Time
FLSA Status 
Information Technology - Systems Administration
Security Clearance 
Picatinny Arsenal, NJ - Client Site

More information about this job

Job Description

Seeking a System Administrator to maintain, upgrade and manage software, hardware and network infrastructure. The candidate must be able to diagnose and resolve problems quickly, and be comfortable communicating with a variety of interdisciplinary teams and users. The goal is to ensure that the technology infrastructure continues to run smoothly, efficiently and securely. Responsibilities include:
• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Maintain technical documentation, manuals and IT policies

Required Skills

• Proven experience as a System Administrator, Network Administrator, or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security and data backup/recovery
• Ability to create scripts in Python, Perl or other language
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent oral and written communication skills
• Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA), CompTIA A+, Network+) is a plus

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